SECTION 1 - WHAT INFORMATION WE COLLECT FROM YOU​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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SECTION 2 - HOW WE COLLECT YOUR INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

SECTION 3 - WHY WE COLLECT SUCH PERSONAL INFORMATION FROM YOU

We collect such non-personal information and personal information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

SECTION 4 - HOW WE STORE, USE, SHARE AND DISCLOSE YOUR SITE VISITOR’S PERSONAL INFORMATION

Our company is hosted on the wix.com platform. Wix.com  provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Councils, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 - HOW WE COMMUNICATE WITH OUR SITE VISITORS​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purpose we may contact you via email, telephone, text messages, and postal mail.

 

SECTION 6 - HOW WE USE COOKIES AND OTHER TRACKING TOOLS

Cookies are small pieces of data stored on our site visitor’s browser. They are typically used to keep track of the setting users have selected and actions they have taken on that site:

• To provide a great experience for our visitors and customers;

• To identify our registered members (user who registered to our site)

• To monitor and analyse the performance, operation and effectiveness of our site platform

• To ensure our platform is secured and safe to use.

 

The following essential cookies are used on our websites:

• XSRF-TOKEN: Cookie for fraud detection of calls - used per a session

• hs: Security Cookie for Hive (legacy) - used per session

• svSession: Session cookie for identification - used for 6 months

• SSR-caching: Performance cookie for rendering - used for 24 hours

• TS*: Cookies for attack detection - used per session

• bSession: Used for system effectiveness measurement - used for 24 hours

• fedops.logger.sessionId: Tracking session errors and issues (resilience) - used for 12 months

• _wixAB3|*: Cookie for site experiments - used for 6 months

• server-session-bind: Cookie for API protection - used per session

• client-session-bind: Cookie for API protection - used per session

 

SECTION 7 - HOW OUR SITE VISITORS WITHDRAW CONSENT FROM US

In case you do not want us to process your data anymore, please contact us at vsr.cafe@levie5.sg or send us mail to: Le Cafe Vie5, 151 Upper Paya Lebar Road, Singapore 534851.

 

SECTION 8 - PRIVACY POLICY UPDATE

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

SECTION 9 - QUESTIONS AND OUR CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at vsr.cafe@levie5.sg or send us mail to: Le Cafe Vie5, 151 Upper Paya Lebar Road, Singapore 534851.